Desktop Claims Handling The outsourcing of claims handling is now a significant feature of today's insurance market. However, personal injury claims handling is a specialist area, requiring a high level of professionalism. NICHS offer a full desktop claims handling service, specialising in Employers' Liability, Public Liability and Motor personal injury claims. We currently act for major insurers and for large corporations who are self-insured. All our claims staff are highly experienced and have an insurance company background. We have amassed a wealth of experience and have built up a network of relationships with insurers, members of the legal profession and other experts involved in the litigation process. Unlike many of our competitors, we specialise in personal injury claims and are therefore uniquely placed to meet the needs of instructing insurers. We carry out thorough and prompt investigation, enabling liability to be determined at an early stage. Where appropriate, settlement is negotiated 'out of court', in an efficient and professional manner, thus achieving considerable savings in legal costs. Our claims handling service is always tailored to the needs of our clients and includes regular file reviews and reserve updates (by email, fax or post). We are also pleased to offer the option of a fully delegated authority (VAT exempt) handling arrangement if required. For more information, please contact us at info@nichs.com